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Knowing what a customer experiences or is supposed to experience as they interact with your organization or your product/service is critical to

There’s lots of ideas out there, but turning an idea into a real product is challenging. The best product designers are able to work virtually with

Sometimes it seems meetings can be either a blessing or a curse. When they are well run, they can provide a productive path to making sound decisions

As the speed of business accelerates, more organizations are adapting Agile project methodologies to accelerate innovation, make decisions more

Several weeks ago, I participated in a series of work sessions with a client which was conducted over a live video platform. The group included

The ability to visualize ideas is significant.  With remote work arrangements still dominating many businesses and industries, having a

Most of us are called upon frequently to provide feedback during our daily work or personal lives. We give feedback when we interact with co-workers,

There are multiple ways that organizations, social institutions, and even families reach decisions affecting a group of people. The continuum of

When teams come together to brainstorm issues and identify solutions, they achieve the best results when all the participants provide input and